Tag Archives: customer service

Paying for Premium

Posted on May 29, 2009 by Logan Leger

This week I did an unusual thing: I paid a professional to detail my car. But it gets better: I paid over $100 for his car wash. Was it worth it? Absolutely. The detailer hand washed, waxed, and repaired the … Continue reading →

Posted in Narrative | Tagged customer service, paying, premium service | 2 Comments

Lessons in Customer Service

Posted on January 19, 2009 by Logan Leger

I recently had two very contrasting customer service experiences. Because each left me with a different feeling, I thought I’d share both and comment on what I learned from each and how I can apply this to my own projects.

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Posted in Article | Tagged burger king, business, customer service, lessons, rant, tips, varsity sports | 9 Comments