This week I did an unusual thing: I paid a professional to detail my car. But it gets better: I paid over $100 for his car wash.
Was it worth it? Absolutely. The detailer hand washed, waxed, and repaired the painting of my car. He used special care and compounds that only a professional fond of his career could. I watched him as he spent over an hour on my car and with meticulous detail cleaned every inch, every crevice, every thing in my car. From the inside, he vacuumed every carpeted spot, even going far beneath the seats, cleaning places that probably haven’t seen the light of day in a decade.
And it looks good. And it feels good. And I’m proud to drive my newly cleaned car.
I’ve previously talked at length about my feelings of customer service, but to summarize I believe that if you’re going to do it, you should do it well. If an employee doesn’t do their job, it’s not worth my time or their time to even show up for work. I’ve even mentioned previously that I’m fine with paying a premium price for premium service. I do it with my computer (Apple), my hosting (MediaTemple) and now my car wash. But my recent experience really reaffirms this. Paying for premium is totally worth it, every time.
Where’d you go to have this done? I’ve been considering doing the same with my ride.
The company is called “It’s Reaping Time” and they have a location in the Mall of LA parking lot. They also do house calls. Their number is (225) 268-6875.